To Make The Scheduling Process As Easy As Possible For All,
On every site page we have all of our main contact links ..
you can Book Online* - Once signed up your Default user login is your first & last name no spaces
Default Password is the phone number for your account no dashes or spaces unless you change it.
For Direct Contact, Questions & Booking Issues Contact:
Donna LiAne - email email@example.com
Text or Call 512-219-5665
Ashley Liane - email firstname.lastname@example.org
Text or Call 760-799-5886
We thank you in advance for respecting our time
We do have a Cancellation Policy & No Show Fee
We Have Made This Process As Easy As Possible
Avoiding this fee is fairly simple - Just Cancel or Reschedule.
There are many ways you can make changes to an appointment...
Most Cancellations & Changes can be made online up to 36 hours prior to the appt..
> Less than 36 hour notice requires Direct Contact With Your Stylist - please use the contact information at top of this page in the booking section to reach us directly
We know some people prefer Email, Others Text & some just like to Call ...
We've got you All covered :)
Welcome to Our Salon, Where We take your hair goals
seriously and safely obtaining Your Look Is Our Highest Priority.
We are professional stylists who will protect the integrity of your hair.
We strive to maintain healthy hair while working towards Your Look
We promise our services are worth the time and financial investment.
We look forward to seeing You Soon #YourLookToday!
To protect our time & it's value a minimum fee of $30 will be charged for all appointments cancelled with less than 24 hours notice & all appointments missed without the courtesy of letting us know you will not make it.
-Our automatic system sends 2 notices the 1st 4 days & the 2nd 24 hrs prior to service - simply keep your email address up to date.
- Any appointment with a service or services valued over $150 will be billed 50% of the full service value based on our regular "start at" prices.
** We Do Not Offer Service Refunds -
There are rare occasions where extenuating circumstances or unreasonable expectations
cause services not go as expected, we will make every effort possible to obtain your desired goal!
- for color it may not be obtainable in 1 step,
- for other chemicals we have to look at the overall safety of your hair first,
If there is previous undisclosed damage we may have to cut processing times short to avoid more severe damage or issues.
also in many cases medications used during surgeries, taken on a regular basis legal or otherwise can affect the outcome
of chemical processes including but not limited to color, perms & straighteners.
Please feel free to schedule a consultation to discuss
all of your hair service history & concerns prior to service as things like home/box color, some home hair treatments,
medications, herbs and things like that truly can cause issues make a difference in the outcome and obtainability of your hair goal..
For Product Refunds - the produce can be no less than 3/4 full can not appear to have been watered down & in its original packaging.
For Tool Refunds - They Must be in their original packaging , returned within 2 weeks of purchase and not appear to have been abused or otherwise damaged.
*ALL Daily Deal - Voucher Holders - - - WE ONLY HONOR DEAL VOUCHERS FOR YOUR FIRST VISIT -
PLEASE DO NOT PURCHASE MULTIPLE DEALS FOR PERSONAL USE AS IT WILL NOT BE ALLOWED.
YOU WILL BE REQUIRED TO GIFT ADDITIONAL VOUCHERS TO SOMEONE ELSE TO USE OTHER THAN YOURSELF
Must Schedule Appointments - Vouchers will not be accepted for walkin services. Please Book Online with appropriate stylist - We do not accept each others vouchers for services.
Hair by Ashley = Ashley Liane & Your Look Salon = Donna LiAne
Prime Time Hours are Not available for Deal Vouchers after 4PM, Weekends and Holidays are reserved strictly for our Full Pay Clientele
Proper voucher number must be provided at time of booking for verification - No Exceptions.
If the number is not there to pre-verify your voucher it will not be usable for that appointment (please insert voucher number in note/comment section when booking online) - Groupon Voucher Numbers are are the one listed below the barcode all others generally at top or bottom of printed page
You Must Present Your Voucher for redemption at start of service please be prepared
(You Can Print it or pull it up on your phone) it may not be accepted otherwise.
Vouchers may not cover full appointment..if there are add on's or extenuating circumstances another good reason for pre-verification
NoShow/NoCall & Last Minute Cancellations will be subject to Regular Fees
We will not redeem your voucher however we will place a hold on it's usability with us until the fees are paid in full
if it expires with fees owing it will be considered permanently void! No Exceptions!!
The Fees are equal to 50% of the service value or the full paid groupon price -
additionally the "Promotional Value" will be forfeited & Any difference owed will be added to your account.
Thank You In Advance for Respecting our Time & Other Clients
Please feel free to review our standard noshow/cancellation policy which applies to everyone. No Shows (Unless true emergencies which will be evaluated on a case by case basis) are completely avoidable with all the ways we have for you to contact us. They are also very disrespectful of us, our time and other clients who are also trying to get into our busy schedules.
Check Out or Ask about our New Guest specials, Loyalty & Reward programs!